🔒 Privacy Policy for Ficokart
Last Updated: October 2024
Ficokart ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application and services.
1. Information We Collect
We may collect:
• Personal Information: Name, email address, phone number, and shipping address (when you place an order).
• Usage Data: App activity, browsing behavior, and device information to improve the user experience.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Provide customer support.
• Improve our services and app experience.
• Send updates, offers, and promotions (only if you allow).
3. Sharing of Information
• We do not sell, rent, or trade your personal information.
• We may share limited data with delivery partners to fulfill your order.
• We may disclose information if required by law.
4. Data Security
We take reasonable measures to protect your data against unauthorized access, loss, or misuse. However, no method is 100% secure.
5. Cookies & Tracking
We may use cookies or similar technologies to improve app functionality. You can disable them in your device settings.
6. Your Rights
You can:
• Access or update your account details anytime.
• Request account deletion by contacting us.
• Opt out of promotional messages.
7. Third-Party Links
Our app may contain links to third-party websites. We are not responsible for their privacy practices.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted in the app.
9. App Permissions Explained
• Location Access: To provide accurate delivery addresses and location-based services.
• Storage Access: To save your preferences, cart items, and app data locally.
• Camera Access: Optional - for profile pictures and product reviews.
• Notification Access: To send order updates, delivery notifications, and promotional offers.
• Internet Access: Essential for app functionality, product browsing, and order processing.
10. Data Retention
• Account data: Retained until account deletion.
• Order history: Kept for 7 years for legal compliance.
• Usage data: Anonymized after 2 years.
• Payment information: Not stored on our servers.
11. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.
12. International Data Transfers
Your data is primarily stored and processed in India. If data is transferred internationally, we ensure appropriate safeguards are in place.
13. Contact Us
For privacy-related questions or concerns:
• Email: moghaeashu@gmail.com
• Phone: +91 7000842463
• Address: India
• Response time: Within 48 hours
Last updated: October 2024
Ficokart - Committed to Your Privacy
Made in India 🇮🇳
